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Important Information
* Your exchange is strictly not transferrable for commercial gain and should you use your exchange for such purposes, your RCI membership will immediately be cancelled without any booking and membership fee refund.
* Resorts are required to check proof of Identity upon check in.
* This resort is not suitable for people with walking difficulties, since there are no elevators, but only stairs. There are no porters or staff at the resort to assist with luggage.
* The resort does not have a 24 hour reception. Reception times are as follows: Monday's 7am to 6pm. Tuesday to Thursday from 7am to 4pm. Fridays 7am to 7pm, Saturdays from 8am to 1pm. Sundays and Public Holidays closed except when it falls on a Monday & Friday.
* Emergency contact number is 060 799 8487.
* There is a self-service laundry available on site at an additional cost.
* Brookes Hill Management and Staff will assist in any way in which they can to ensure that you have a truly fantastic holiday experience; however, it is essential that all guests conform to the terms and conditions of occupation and respect the rights of all parties concerned.
** Please note: The resort is wheechair accessible, but not wheelchair friendly.
** Please note: No pets are permitted at any of the RCI Affiliated Resorts **
** Please note: Sleeper couches are only suitable for small children under the age of 12 **
** Please note: Please adhere to the Smoking Regulations of the resort.**
**No cleaning service on a Sunday and public holidays except when the public holiday falls on a Monday or Friday.**
** Please Note: The Eastern Cape area is experiencing severe water shortages. Please take your own drinking water.**
** Please note: The resort will be pointing the outside of the building and the roof between mid October and 13 December 2024. Work will then continue again from mid January 2025. Apologies for any noise levels or inconvenience experienced.** (Updated 14/10/2024)
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