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Important Information
* Your exchange is strictly not transferrable for commercial gain and should you use your exchange for such purposes, your RCI membership will immediately be cancelled without any booking and membership fee refund.
* Resorts are required to check proof of Identity upon check in.
* The resort will not do any changes in units that are confirmed when the booking was made.
* Sea views are partial and there is a row of buildings in front of the resort and it is not situated on the beach.
* The resort does not have a 24hr reception and it is imperative that members contact the resort before 16H00 on any late arrivals. Reception hours are 7am till 10 pm. Resort reception needs to be informed if checking out outside of office hours
* This is a non smoking resort, failure to adhere will result in a fine.
* Certain resort facilities may carry a nominal charge for the use thereof; however, an “All Access Pass” may be purchased at check-in for all unit guests to enjoy use thereof during their stay. Please refer to the resort reception directly for further details.
** Please note: The resort will only allow a MAXIMUM of 18 guests (including children of all ages and babies) for a group booking. Please remember that should a group booking be made the following rules are strictly enforced:
- Noise levels must be kept to a minumum and comply with the resort's noise curfew hours. The resort is entitled request guest to leave the property should noise levels be negatively impacting other guests stay.
- Unit Servicing will be done according to the regular schedule. Should extra time and expense be spent cleaning a unit, an extra cleaning fee will be imposed.
- Unit ammenities are provided for the maximum number of occupants permitted to stay in that unit size. Please do not remove crockery or cutlery and take it to other units. Any items missing at check-out will be charged for.
- For security reasons, guest details of booked units must be updated AT LEAST 2 weeks prior to occupation date.
- All guests are required to complete the resort indemnity forms prior to access to the booked units.
** Please note: No pets are permitted at any of the RCI Affiliated Resorts **
** Please note: Sleeper couches are only suitable for small children under the age of 12 **
** Please note: In an effort to save water, all VMS managed resorts have implemented various water saving measures. Your assistance with adhering to these measures is appreciated, and thank you for your understanding and committment to preserving this precious resource.
For a weekend reservation (Friday to Monday), no linen and towel changes are done during the stay.
For a midweek reservation (Monday to Friday), no linen and towel changes are done during the stay.
For a full week reservation (Friday to Friday), no linen change is done during the stay.
For a full week reservation (Friday to Friday), the towels must be changed on Tuesday (or day 4 of the reservation).
For a booking longer than seven nights (a full week and a weekend or more), the linen must be changed on the sixth night.
Should a guest request a linen or towel change, this may be done at a surcharge of R200 per set of linen and R200 per set of towel change.**
** Please note: Please adhere to the Smoking Regulations of the resort.**
** Please note: The resort will no longer allow occupation for students during weeks 47,48, 49 even if they are accompanied by an adult aged 21 and over. **
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